Top 10 Most Popular FAQ`s
Where do you go? What dive sites do you visit?
Our 2-tank trip brings you to the northern end of Hook Island. Our experienced Crew will consider the day’s weather conditions and take you to the most ideal diving locations, ensuring you will get the best dive experience possible.
Dive sites include but are not limited to: Butterfly Bay; Mantaray Bay, Mackerel Bay; Blue Pearl Bay; Black Island “Wonderwall”
What will I see on my trip?
Snorkelling or Scuba Diving on the reefs around the Whitsunday Islands gives you the opportunity to see the wonderful underwater world of the Great Barrier Reef… Yes, also the Islands are part of the largest Barrier Reef in the world!
Lots of corals and tropical fish will show their selves in their natural surrounding and occasionally you will be able to see Turtles, Sea snakes, a variety of nudibranchs, Sharks, Giant Bump-head Parrot fish and Barracuda’s, just to name a few.
In the right season you also might see Mantaray’s (May-August) or Humpback Whales (July – November), although the last not whilst snorkelling or diving but from the boat.
How many people will be in my course?
SSI (Scuba Schools International) sets the maximum number of participants for courses. However, we believe that smaller groups give you the better learning experience!
SSI ratios during Pool sessions: 10 Students to 1 Instructor
WDA ratios during Pool sessions: 8 Students to 1 Instructor
SSI ratios during Open Water Training: 8 students to 1 Instructor
WDA ratios during Open Water Training: 6 students to 1 Instructor
Is snorkel or Dive Gear included?
YES. All gear you need is included in the price.
For snorkelling we provide mask, snorkel, fins, and a stinger suit. For scuba diving you will be provided with a complete MARES Set of equipment, including Dive computer and Wetsuit.
Can I be picked up from one of the other islands?
Unfortunately, no. Hayman-, Hamilton- and daydream Island do not allow any mainland operator to pick up guests.
There are daily ferries coming to Airlie Beach and we can cater to the ferry times on our private charters.
What are the age requirements?
- Introductory diving: 12 years or over
- Open Water dive courses: 10 years or over but must be accompanied by guardians and a private instructor if under 12 years. If the diver is under 12 years we must be informed before the course starts.
- You must be aged 18 or over to travel unaccompanied on our day trips. Anyone younger than this must be always supervised by an adult.
- Please note our Tour is not suitable for children under 4 years old
What happens if I fail my dive medical?
We will refund you if you fail your medical prior to the course day 1, as you will not be able to continue the course.
If you did not get a dive medical, but answer “YES” to any of the medical question, a non-refundable change of date Fee applies.
Please see our Terms & Conditions page for more detailed info.
I have a medical issue; can I go snorkelling/diving anyways?
This depends…
You must fill out a Medical Questionnaire on the boat, so if you know of any health issues, please go to see a doctor first and get a medical certificate that says that you are fit for diving. Please be informed that also some types of medication can exclude you from any in-water activities, unless you have a Medical Certificate that says you are fit for snorkelling/diving.
What about lunch, I am allergic/can’t eat/don’t want to eat specific things
If you have any dietary requirements let us or the travel agent know when you book your trip / course, and we will make sure that there is a complete Lunch onboard without the ingredients that you want to exclude.
Can I go Scuba Diving without a certification?
YES YOU CAN! We offer Try-SCUBA Diving in the Pool and have a special trip dedicated to Introductory divers.
Do you offer trips to the outer reef?
Unfortunately, not. Our Vessel, even though very capable, is not built for commercial trips to the outer reef.
Instead, we offer you a high-quality cruise to the Whitsunday Islands and take you diving and snorkelling around our fringing reefs.
Or take you to the stunning white sand of Whitehaven Beach on our Full Day Private Charter.
What is “Stinger Season”, and do I need a suit?
Box jellyfish, also known as ‘stingers’, are pale blue, transparent jellyfish. They can measure up to 20 cm along each side of their cube-shaped bodies, and their tentacles can reach up to 3 metres long. Their sting can be very painful, and even fatal in some cases.
Box jellyfish live in the warmer coastal areas sheltered by the Great Barrier Reef and are most numerous between November and May. We provide protective Lycra suits during these months to protect all snorkellers and divers.
What happens if I don’t finish my Course?
If you do not finish all the components of the Open Water Course, we may be able to partially certify you or issue a referral. Your instructor will discuss the options with you.
Please see our Terms & Conditions for more Detailed Info.